Privacy Policy
Privacy Policy
Last updated: 05.06.2025
TruBalanx Health Care Private Limited (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us through any medium, including email, phone, WhatsApp, or social media.
By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
a. Personal Identification Information
Full Name
Email Address
Phone Number
Age and Gender
Address (optional)
b. Health & Lifestyle Information
Medical history, health conditions (e.g., PCOD, thyroid, diabetes)
Dietary preferences
Weight, height, and fitness goals
Lifestyle habits and stress levels
c. Usage Data
IP Address
Browser type
Device type
Pages visited and time spent on our website
2. How We Use Your Information
We use your information for the following purposes:
To personalize nutrition and fitness programs
To provide health assessments and consultations
To respond to your inquiries and provide customer support
To improve our website, services, and client experience
To send relevant health tips, updates, and promotions (only if you opt-in)
To maintain legal and regulatory compliance
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share your data with:
Internal staff (nutritionists, coaches) for providing services
Trusted third-party tools (e.g., WhatsApp Business API, email services) strictly for communication and support
Legal or regulatory authorities when required by law
All shared data is limited to what is necessary and handled securely.
4. Your Data Protection Rights
You have the right to:
Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your personal data (subject to service or legal limitations)
Withdraw your consent at any time
To exercise these rights, email us at: surya@trubalanx.com
5. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We may use cookies or similar technologies to enhance your browsing experience, track analytics, and understand usage patterns. You can modify your browser settings to disable cookies if you prefer.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the content or privacy practices of those third-party sites. Please review their privacy policies separately.
8. Children’s Privacy
Our services are intended for individuals 18 years and older. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
TruBalanx Health Care Private Limited
Surya – Founder & CEO of TruBalanx(Certified expert in nutrition and fitness coaching)
Phone: +91 7604945760
Email: surya@trubalanx.com